Terms & Conditions

Travelling expenses in the UK are billed on a mileage basis and are agreed with the client in writing, prior to the start of the job. Certified Drone Pilot are happy to provide fixed price tenders and quotations to councils and other public sector organisations.
All quotations and instructions are subject to Certified Drone Pilot Terms and Conditions that are included with all quotations. Our Public Liability insurance is £100,000.


Site Survey, Booking, Deposit and Timing

Remote pilot aerial drone photography and video is affected by the weather especially in the U.K. Therefore Certified Drone Pilot have a flexible and pragmatic approach to scheduling client work.
We cannot operate our drones in rain or high winds. Also clients may have specific requirements that restrict us to flying at specific times.

What We Need From You
The location of the shoot (with an exact postcode), proposed date and a brief containing as much background information as possible on what you want us to photograph.

Site Survey
We can then do an initial office based online site survey to see if the shoot is possible and if there are any other factors, flight restrictions or permissions that need to be considered.
Each job is unique with a mixture of external influences that can affect an aerial roofing inspection, but we plan ahead to decrease possible disruptions.


Booking & Deposit

If the result of our site survey is positive Certified Drone Pilot will send you a quote with a detailed brief of the shoot, provisional date and costs.
If you are happy with our quotation, we may arrange a physical site visit to discuss any final arrangements.
We operate a provisional booking system with a firm aerial inspection date been agreed when we have received a £100 deposit.

We monitor the weather forecast 5 days in advance of any shoot.   If the signs are not good we talk to the client 48 hours prior to the shoot.
At this point we will reschedule the shoot to the next suitable date at no additional cost  and the booking deposit is transferred to the new date. Weather is a know business risk in the UK, so we have to be as flexible as possible to ensure that bookings can be rearranged.
If the shoot cannot be re-scheduled due to factors out of our control (live events, client availability) Certified Drone Pilot do not offer a refund of the initial deposit.
If we both decide to stay with the original date and we have bad weather, our pilots will wait on site as long as possible in the hope of a break in the weather.
If we arrive on site and are unable to shoot on the day we will charge in full, but offer clients a 25% discount off the price of the second shoot on the follow up date.

If the client cancels the shoot within 7 days of the scheduled date the £100 deposit will not be refunded.


Copyright and Use of Material

Certified Drone Pilot retains the copyright of all aerial photography and filmed content.
We can negotiate and agree a buyout of footage for specific filming contracts.

Our clients have full use of all photography and filmed material for their own business promotion, media, print, marketing, advertising and website use. In our terms of service clients are permitted to use all material in conjunction with their media, print and advertising suppliers. Clients are not permitted to sell the material or allow general 3rd  parties to use it with prior written agreement with us.

Certified Drone Pilot promotes our business and services via a diverse combination of media channels. We reserve the right to use any video footage or photograph still images for our own PR purposes, on our website, in a showreel, in printed material and on social media.

With regard to client confidentiality and any embargo provisions, Certified Drone Pilot agrees not use any video footage or photographs until our client has published the material.
We also reserve the right to supply video footage and photographs to stock libraries at a later date.